Handover

Goal and task separation

Goal and task separation is the practice of agreeing the target state a task must reach rather than the procedure for reaching it, and showing goals by default while keeping the steps collapsed.

Control sits with both parties

When to use it

Any task where several routes reach the same acceptable outcome, and any multi-agent task where step-level display would overwhelm the person.

What it prevents

Micromanagement of procedure, and the misalignment that appears when a person approves steps without noticing the goal drifted.

Progressgoals, not steps
Every supplier reconciledOn track
Exceptions explainedSlow
Report draftedNot started
41 steps sit under these three, collapsed until one of them fails.

Who ships it

Sources

Related patterns: Answer verification · Goal hierarchy

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