Resources
We use these frameworks and job aids in our engagements, and we love sharing them. The pages below dive deep into some of our methods and frameworks.
Innovation
- Method
The Working Backwards questions
Working Backwards starts with five questions about the customer, which a team answers before it discusses any solution and then combines into one sentence, the Today Statement. - Method
The PRFAQ
A PRFAQ is a press release and a set of frequently asked questions, written as though the product had already launched, so that a team can debate the idea before building it. - Method
Innovation mechanisms
An innovation mechanism has five parts, and it keeps producing results past the line of direct sight, where good intentions do not scale. - Method
Working Backwards and SIT
Working Backwards and Systematic Inventive Thinking start from different places, and a team can run the two methods together in four steps.
Artificial Intelligence
- Method
The AI value framework
The AI value framework helps a leadership team sort its AI ideas onto three paths and decide how much to invest in each path. - Method
The leader’s role in AI transformation
The leader’s role in AI transformation changes depending on whether AI is used to speed up existing work, to create new offers or to change the business model. - Method
Vibe coding for business value
When AI writes the code, we see teams building four kinds of applications, and each kind supports one or more of the three paths to value from AI. - Job aid
Prompting: the RIGHT framework
RIGHT is the five-part prompting framework we give to workshop participants, with guidance on when to start adding examples to a prompt. - Worked example
AI in learning and development
This function-specific example applies the three paths of the AI value framework to one function, learning and development. - Pattern library
Agent design patterns
We group agent design patterns into seven families, which cover how a person hands work to an AI agent, supervises it while it runs and checks what it did.
Our work shows where we have applied these methods, and how we work describes how we structure an engagement.
Take one with you
You can download six job aids: three canvases to fill in, a card to keep beside the keyboard, a template to write into, and a checklist for nominating AI Champions. You do not need to give an email address or fill in a form.
The AI Value Canvas
Place your own use cases on the three paths, then see how they are spread across the paths.
Prompt it RIGHT
The five-part prompt with a worked example for each letter, the levels from zero shot to few shots, and how to choose which capability to use.
The Working Backwards Canvas
The five questions with room to answer them, the Today Statement template, and two worked examples of things that do not exist yet.
The PRFAQ Template
The nine parts of the press release as fields to write into, both FAQ sets, and the readout decision.
The Mechanism Canvas
The eight organizational levers with a column for yours, and adoption, inspection and iteration as tables to fill in.
The AI Champion Profile Checklist
What to look for in an AI Champion, when to think twice before nominating someone, and a table for your nominations.