Resources
The frameworks and job aids we use in engagements, documented in full. These ship inside our workshops. They are here because a method you can read before hiring anyone is a better basis for a conversation than a brochure.
Innovation
The Working Backwards questions
The five customer questions that precede any solution, and the Today Statement that compresses the answers into one testable sentence.
Read the methodMethodThe PRFAQ
A press release and FAQ written as though the product had already launched, so the argument happens before the build.
Read the methodMethodInnovation mechanisms
What a mechanism is made of, and why good intentions stop producing past the line of direct sight.
Read the methodMethodWorking Backwards and SIT
Where the two methods disagree, what each is blind to, and how a team runs them together.
Read the methodArtificial Intelligence
The AI value framework
A common language for sorting an AI idea list: which path a use case is on, and how much to put on each path.
Read the methodJob aidPrompting: the RIGHT framework
The five-part prompt structure we hand to every workshop participant, and when to start adding examples.
Read the methodWorked exampleAI in learning and development
What each of the three value paths looks like inside one function, and where each one stops.
Read the methodMethodHuman and AI organization design
Applying Working Backwards to organizational design rather than to a product.
Read the methodThese are the methods. Our work is where they have been applied, and how we work is the shape an engagement takes.